The 4M Of IT Infrastructure
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SERVICE OFFERINGS
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SERVER MANAGEMENT
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Operating System Support
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User Management
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Log Management
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Backup Management
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Disk Space Management
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SECURITY MANAGEMENT
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Firewall configuration management
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Antivirus
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Performance Management
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Data Leakage prevention
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Vulnerability Assessment
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NETWORK MANAGEMENT
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Maintain up-to-date Network Diagram
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Routing Configurations
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Port Configuration
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Bandwidth/Performance optimization
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Policy configuration
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DESKTOP MANAGEMENT
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Initial configuration & deployment
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Remote system installation
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Software updating & management
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Asset tracking and security
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Fault notification and recovery
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KEY CAPABILITIES
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Software & Application
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OS Management
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E-mail Management
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Patch Management
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Deployment Service
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Migration Service
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Hardware & Network
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Server Management
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Desktop Support
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Network Management
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Value Added Services
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Help-desk Services
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Asset Management
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Risk Assesment
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L1, L2, L3 support