Shilpa & Mussirah - shopfloor induction

PM - checklist opening and closing procedures

PM - give Shilpa a key

AM - phorest - rescheduling clients, taking deposits, processing gift cards

PM - confirmation calls, whats app/text/email if no answer

AM - taking payments

PM - replying to WhatsApp and emails - showing the templates

AM- finding stock to sell

PM - logging patch tests

PM - clients profiles - where notes should go, checking previous product/service history

PM - logins for laptop

PM - how to use sonos

PM - what to do when the wifi is down

AM - where are the retail bags, after care kits

AM - complete phorest go academy 30-60mins