Template
CTC Onsite Check List
All technicians are required to do this list after each visit
make sure you have right key
check Alarm code from ITGlue
make sure all cables are organized ( workstations, servers, printers, ... )
if you installed new device make sure return all empty boxes to Supergeek for recycling
check all monitors to have Supergeek labels on the right side at the top
check all workstations to have computer name label
make sure all servers, switches, firewall are connected to UPS
check information on UPS device , to be normal and healthy
take note from all you did, because you need to add those informations to ITGlue tomorrow
take a picture from all changes ( cabling, configuration, hardware, ... )
for Switches we need 1 label on the main device and also we need label each port
make sure all printers use static IP and write all ip information for exclude from DCHP
if loged in on any workstation, remember log off and keep ready for next login
keep all tools inside tools box and keep site keys inside your packet
before exit make sure all lights are off
enter Alarm code make sure last status is secure
update your ticket
This creates a private checklist in your account.