Daily Store Closing Checklist

Start closing procedures at a certain time, or when the person in charge says it’s OK. Don’t rush customers out long before the advertised closing time. 

Announce to customers that you’re closing soon. You also might lock the doors to new customers at a particular time. 

When the last customers leave, signal that you’re closed with appropriate signage. 

Walk the store and do any necessary straightening, cleaning, or decluttering. The opening people depend on this being done properly. 

Restock shelves at this time, or as needed, but don’t interrupt customers unnecessarily. 

Make sure all shelves, racks, and displays are properly filled and arranged. Customers often don’t put things back correctly. 

Empty all trash receptacles and discard boxes and packing materials left in storage areas. 

Close out all registers or the POS system. Count the cash and reconcile it and credit payments with sales. Do all necessary cross-checks based on your internal controls. 

Based on your procedures, you might take some cash to another spot, such as the back office, for later deposit.