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How To Win Friends & Influence People

inspirational quotes

• Don't criticize, condemn, or complain.

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• Give honest, sincere appreciation.

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• Arouse in the other person an eager want.

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• Become genuinely interested in other people.

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• Smile.

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• Remember that a person's name is, to that person. The sweetest & most important sound in any language.

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• Be a good listener. Encourage others to talk about themselves.

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• Talk in terms of the other person's interest.

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• Make the other person feel important - & do it sincerely.

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• The only way to get the best of an argument is to avoid it.

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• Show respect for the other person's opinions. Never say "you're wrong".

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• If you're wrong, admit it quickly and emphatically.

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• Begin in a friendly way.

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• Start with questions to which the other person Will answer yes.

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• Let the other person do a great deal of the talking.

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• Let the other person feel the idea is his or hers.

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• Try honestly to see things from the other person's Point of view.

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• Be sympathetic with the other person's ideas & desires.

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• Appeal to the nobler motives.

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• Dramatize your ideas.

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• Throw down a challenge.

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• Begin with praise and honest appreciation.

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• Call attention to peoples mistakes indirectly.

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• Talk about your own mistakes before criticizing others.

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• Ask questions instead of giving direct orders.

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• Let the other person save face.

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• Praise every improvement.

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• Give the other person a fine reputation to live up to.

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• Use encouragement. Make the fault seem easy to correct.

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• Make the other person happy about doing what you suggest.

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