Turo Car Rental
Vehicle handover process
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Arrive at location 5-10 minutes early
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Take photo π· of the dashboard capturing millage and fuel level β½οΈ
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Take photos π· of the outside of the car π π π
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Communicate with customer
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Introduce yourself π
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Ask customer: Can I please see your driving license briefly? βI need to ensure it matches the rental agreement, itβs a legal requirement before releasing the car πβ
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Ask customer: Have they driven in the UK π¬π§ before?
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Ask customer: Do you have any questions? βοΈ
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Inform customer: Petrol! β½οΈ not Diesel β
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Inform customer: Full to full β½οΈ
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Inform customer: Be conscious of the road signs in the city, look out for tram lines π in Edinburgh
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Inform customer: If you have any problems use the Turo app to contact Turo support and they will contact us π£οΈπ
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Hand over the car key π