5 SaaS Surveys to Implement Now
-
Post paid sign up survey
On the post paid sign up page, ask your customers, "What made them sign up and almost NOT sign up?"
-
In-app target market survey
Use a tool like Hotjar to run an in-app survey, asking your customers, "What industry are they in?"
-
Cancellation survey
Before a customer cancels, require them to tell you why they are canceling? In fact, make the text field mandatory, before they can hit the cancel button.
-
New feature survey
Use an in-app of email blast survey to ask your customers, "Which feature should we add next?"
-
Customer support survey
Your customer support software should always ask you customers about their experience after the engage with support.
This can be a question, but preferably a happy or sad face emoji selection.
-
In-App micro-survey
Trigger micro-survey for users as they use your app and gain valuable insight.
Related Checklists
