Customer Feedback Checklist
Whether you are starting a new business or looking for ways to grow your business. Use this helpful checklist to set up your customer service feedback processes.
CUSTOMER FEEDBACK TOOLS
See descriptionSet up google analytics
See descriptionSet up an email marketing tool
See descriptionSet up an heat map tool on your website
See descriptionSet up an survey marketing tool
See descriptionSet up Google alerts for your company
See descriptionSet up social media accounts
See descriptionSet up an help/customer service support page on your website
See descriptionCUSTOMER SERVICE FEEDBACK BEST PRACTICES
See descriptionReview your google analytics (weekly, bi-weekly, or monthly)
See descriptionReview your heat map to see how your customers are interacting with your website (weekly, bi-weekly, or monthly)
See descriptionSet up drip emails for your new customers
See descriptionSet up an email marketing campaign
See descriptionSet up your survey marketing tool
See descriptionSet up thank you to customers who respond to survey
See descriptionRespond to all customer service emails in a timely manner
See descriptionRespond to all customers questions/complains on social media, google business, Amazon, Four Square, Yelp, etc)
See description-
CUSTOMER FEEDBACK TOOLS
See description -
Set up google analytics
See description -
Set up an email marketing tool
See description -
Set up an heat map tool on your website
See description -
Set up an survey marketing tool
See description -
Set up Google alerts for your company
See description -
Set up social media accounts
See description -
Set up an help/customer service support page on your website
See description -
CUSTOMER SERVICE FEEDBACK BEST PRACTICES
See description -
Review your google analytics (weekly, bi-weekly, or monthly)
See description -
Review your heat map to see how your customers are interacting with your website (weekly, bi-weekly, or monthly)
See description -
Set up drip emails for your new customers
See description -
Set up an email marketing campaign
See description -
Set up your survey marketing tool
See description -
Set up thank you to customers who respond to survey
See description -
Respond to all customer service emails in a timely manner
See description -
Respond to all customers questions/complains on social media, google business, Amazon, Four Square, Yelp, etc)
See description
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