Effective Reframing in Seven Simple Steps

  • 1. Establish Legitimacy

    It is crucial to establish the legitimacy of the method with those in your organisation. Share the Harkster blog post or the HBR article for validation.

  • 2. Discuss with Outsiders

    One of the most helpful tips for naturally reframing a problem is to employ the opinion of people outside of the problem.

  • 3. Get it in Writing

    While everyone might verbally agree on a general framing of a problem, that doesn’t mean everything lines up identically in everyone’s mind. Having it written makes it explicit.

  • 4. Ask What’s Missing

    Instead of focusing on what has already been stated, try identifying components of the problem that are still missing.

  • 5. Consider Multiple Categories

    People are trained to look at a problem from a perspective in which they professionally specialise. A simple shift in categorisation of the problem can make a solution more easily identifiable.

  • 6. Analyse Positive Exceptions

    An excellent technique for helping to reframe a problem is to look to bright spots or times when the problem did not exist.

  • 7. Question the Objective

    Pay close attention to the objective of each person involved in the problem. Clarify that you truly understand what it is they’re trying to accomplish.

This checklist was created by harkster

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