What To Include In A Client Goodbye Packet

Client Goodbye Provide epic client experiences
  • Thank You Message

  • Sincerely thank your client for hiring you & being a dream client

  • Deliverables

  • List all the finished deliverables and important details including accounts, passwords. And files

  • Resources

  • List resources your client can refer to in the future (guides, tutorials, blog posts, & videos)

  • Troubleshooting

  • Share troubleshooting steps in case they run into a problem

  • Feedback Request

  • Politely Ask For Fresh Feedback Once They Get The Chance

  • Testimonial Request

  • Respectfully request a testimonial once they get the chance

  • Client Gift

  • Optional: give a thank you gift

  • Referral Program

  • Invite them to join your referral program if you have one

  • Additional Services

  • Share additional services you offer so you\'re top of mind if and when they would need help in the future

copy saved

copies saved