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User Center Design Process

Process

• Investigate

• Learn about stakeholders

• Identify users and stakeholders

• Discover goals and needs

• What are the requirements

• How is it done now?

• What is wanted?

• What else has been tried?

• Is there already another solution?

• Ideate

• Generate lots of ideas

• Grasp issues and potential solutions

• Prototype

• Produce something tangible

• Identify Challenges

• Uncover subtleties

• Evaluate

• Discover problems

• Did we build the right thing?

• Did we biuld it right?

• Asses progress

• Determine next steps

• Produce

• Build final product

• Ramp up marketing, support

• Software architecture

• Programming, building

• Manufacturing

• Help systems

• Manuals

• Marketing

• Branding

• Distribution