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User Center Design Process

Process

• Investigate

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• Learn about stakeholders

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• Identify users and stakeholders

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• Discover goals and needs

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• What are the requirements

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• How is it done now?

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• What is wanted?

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• What else has been tried?

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• Is there already another solution?

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• Ideate

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• Generate lots of ideas

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• Grasp issues and potential solutions

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• Prototype

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• Produce something tangible

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• Identify Challenges

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• Uncover subtleties

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• Evaluate

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• Discover problems

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• Did we build the right thing?

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• Did we biuld it right?

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• Asses progress

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• Determine next steps

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• Produce

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• Build final product

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• Ramp up marketing, support

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• Software architecture

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• Programming, building

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• Manufacturing

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• Help systems

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• Manuals

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• Marketing

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• Branding

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• Distribution

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