The 5 Rules to Email Etiquette

Email Etiquette Email Etiquette
  • Keep it short

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  • Easy to read, short and clear. Shrink sentences and list items. Save everyone's time by linking to the resources instead of leaving everyone to find them individually.

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  • Reply to all

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  • Always reply to all by default. The most common mistake amongst teams is lack of communication.

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  • Descriptive subject

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  • The subject of an email describes its content and attachments in a short sentence.

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  • Searchable emails

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  • How will you be able to find this email after a month? Think about which keywords you would search and include them.

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  • Keep it organized

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  • If there is already a related email, reply to it. If it has a different subject create a new one.

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