Ireland

The 5 Rules to Email Etiquette

Email Etiquette

• Keep it short

• Easy to read, short and clear. Shrink sentences and list items. Save everyone\'s time by linking to the resources instead of leaving everyone to find them individually.

• Reply to all

• Always reply to all by default. The most common mistake amongst teams is lack of communication.

• Descriptive subject

• The subject of an email describes its content and attachments in a short sentence.

• Searchable emails

• How will you be able to find this email after a month? Think about which keywords you would search and include them.

• Keep it organized

• If there is already a related email, reply to it. If it has a different subject create a new one.