Chamber New Member Onboarding Checklist
New member onboarding is incredibly important because it builds the foundation of the relationship and sets expectations.
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Contact with New Member
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Contact them with how they contacted you (phone, email, etc)
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Break up communication into a few emails to get them started
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Ways to increase your marketing reach with the chamber
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understanding the chamber calendar, including how to add your own business events or sign-up for the chamber’s
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Learning opportunities with the chamber
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Onboarding New Member
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Mentoring: match each of your new members with a loyal member. Bonus if that person is a good fit for the type of business the new member has. This relationship could also be less formal and the chamb
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Send Welcome packet.
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Suggest pertinent training or networking events based on their business.
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Welcome breakfast.
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Pass along interesting stats about membership in infographic form, including average number of referrals or training costs saved through membership. This can also be part of your onboarding drip campa
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Do a social media announcement. Make it interesting. Include more than the business name and “welcome.”
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Keep an eye out for the new member at the first event. When you see them make a meaningful introduction.
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Touch base after two weeks and a month. Find out if their needs are being met. Listen for what they might need but aren’t saying.
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