Create 2 follow-up lists
Name the first "_your product name here_ Abandoned"
Name the first "_your product name here_ Customers
Check the box "Enable abandoned orders handling" inside the Package\'s record
In "Send a message after N hours" type a number
Type a Subject; eg. Did you forget something?
Type your message; eg. I see you did not complete your order. You can always visit the sales letter at _the URL of your sales letter here_
Check the box "Include to a Follow-Up list"
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Important: Your checklist will be saved to your new account.