How to activate the "Abandoned orders" feature

  • Create 2 follow-up lists

  • Name the first "_your product name here_ Abandoned"

  • Name the first "_your product name here_ Customers

  • Check the box "Enable abandoned orders handling" inside the Package\'s record

  • In "Send a message after N hours" type a number

  • Type a Subject; eg. Did you forget something?

  • Type your message; eg. I see you did not complete your order. You can always visit the sales letter at _the URL of your sales letter here_

  • Check the box "Include to a Follow-Up list"

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