The sale starts with \'Hello\': thEpisode 1: All Bottled Up - Wine salesman who is not comfortable selling
Upselli: Learn the importance of prioritizing the sale and upselling potential buyers.
Prioritize: What makes you the most money?
Show Value: Explain why your product is useful.
Make a Personal Connection to People: Tell stories, don\'t just give information.
Listen for Cues: Stop talking and start listening to what your prospect is saying.
Ask Questions to keep the sale: Make a sale at every opportunity.
Visual Cue: Use your product as visual cue.
Episode 2: Wax On, Wax Off - Waxing salon saleswoman who\'s embarrassed
Understand: Understand your product.
Comfort: Always make your client feel comfortable with what you\'re selling: that\'s what they\'re buying into.
Demonstrate What You Sell: Show how to use the product you\'re selling.
Empathize With Clients: Put yourself in their shoes.
Master All Facets of Job: Learn the facts - everything you can about the prodcut you\'re selling.
Soothe, Distract, Comfort, Change Subject, Shock, Assert Value: Use different tactics to sell.
Sell With Confidence: You\'re selling to people who want or need your product.
Turn Your Fear Into Your Fire: Use your fear that holds you down to fire you up to move forward.
Talk to Strangers: The ability to talk to anyone, about anything, is sales.
Episode 3: Coming Unhinged - Custom kitchen and cabinet sale
Hook: A phrase you use in the first 10-30 seconds that convinces your prospect that you know what you\'re talking about.
Stories Sell: Tell a story that explains turn.
Know Your Product: Do your research so you can show that you know your stuff.
Compliment: Make a connection and start the conversation with a compliment.
Connect With client: Ask questions to build a relationship.
Close the Deal: Have pricing and all relevant information and contract with you so when your prospect is ready to buy, you can close the sale.
Episode 4: In Big Tub-ble - Hot tub sales
Be Enthusiastic With Your Customers: Make people trust you and be excited about your product.
Inhabit the Fun That You\'re Selling: Steve Jobs said it best: People don\'t know what they want until you show it to them.
Ask Questions: Learn about your prospect so you can solve their problems.
Sell the Experience: Your customers want the benefit your product delivers.
Tell a Story: Make the connection and build a relationship.
Episode 5: Apartment Rentals: A broker\'s drive
Ask Questions: Ask clients questions about themselves.
Don\'t Pressure People: Its not about one quick deal, it about building a long-term relationship.
Don\'t Waste Time: Listen to when the client says no.
Show Enthusiasm: Be energetic.
Don\'t Be Pushy: Be friendly and helpful not aggressive.
Have Fun & Engage With the Customer: Demonstrate you enjoy your job.
Don\'t Chew Gum: It comes across as rude.
Be Creative: Solve their problem.
You Need to Be Fully Committed: Be invested in the career you want.
Don\'t Be Afraid to Be Selfish In Order to Advance: Otherwise people are going to walk all over you, and you\'re going to work for all people the rest of your life.
Live a better life for yourself, so you can live a better life with everyone else. n
Episode 6: Dress Sales: Hanging by a thread
Ask 2-3 Introductory Questions: Create a Match Between the Buyer and What They\'re Buying: Ask questions to find out what they want.
Help Customers Choose Best Options: Show your expertise.
Always Start With a Positive: Start with a compliment; address customer\'s concerns in helping them make the best choice.
Curate Options: Create the perfect match - stay with the customer and give them limited choices that meet their needs, don\'t just show them everything.
Encourage the Sale: Know your product, stay high energy and lead them to a good choice.
People Purchase Enthusiasm: Show your passion for your product.
Smile and Make Friends: Make a 120 second friend.
Don\'t Pin Too Many Hopes On One Customer: Sometimes you have to know when to move on: speed selling.
Demonstrate Confidence: Show you are a sales pro with expert knowledge of your product.
Episode 7: Boy\'s Club: #MomBoss Only woman at a Commercial Real Estate Brokerage
Power Broker Face: Don\'t be too nice!
Show Off Your Experience: Don\'t be modest.
Be Powerful and Confident: Believe in yourself, but don\'t take everything personally. It\'s business.
Speak With Conviction: Demonstrate you know your business.
Don\'t Use Words of Weakness: Don\'t say \'um\' or \'probably\' - bite your cheek or something. Enunciate your words.
Brag About Your Successes: Sell yourself to your prospect.
Compliment the Space: Prove you understand how the property can be marketed
Ask Questions: Show an interest and willingness to learn.
Think of Best Use: How would you maximize their investment return.
Don\'t Overpromise: Manage expectations, under promise and over deliver.
Turn Negative Thinking Into Positive: Turn an objection around and use it to demonstrate your value.
Reference Your Company: Show you have a team behind you supporting your work.
Handle Rejection: Accept, and recover.
Develop a Social Media Presence and Brand: Target your audience. Show who you are and how awesome you are: don\'t be all business.
Be Proud of the Real You: Show who you are and why people should want to work with you.
Look the Part: People make up their mind about you within the first 5 seconds of meeting you.
Own Your Space: Take up as much physical space as the men.
Own Your Compliments: Accept compliments.
Don\'t Be Desperate, Be Hungry
Episode 8: Pore Sales: How to sell scrubs and lotions
Eye Contact: Make eye contact to connect with your prospect. It makes you the alpha in the relationship and ygain credibility.
Sales is About Connecting: When you have a wall up, no one can connect with you.
Provide Product Details: Know the features and benefits that sell your product.
Don\'t Say \'I Don\'t Know or \'Sorry\' or \'I Guess\': No social crutches when you\'re uncomfortable or self-concious.
Stand With Confidence: Don\'t hide your hands, point your feet ahead.
Don\'t Over Apologize: Make eye contact.
Know Your Product: Understand how your product is made, even if you can\'t make it yourself.
Buyers Love Unique Products: People want things they can\'t make or get easily.
Demonstrate the Value: Tell prospects why your product is a good deal.
Show Enthusiasm: Get excited about your product, show confidence in why your product delivers.
The Sales Starts with Hello: The first contact starts the sales process.
Own Your Domain: Touch everything in your domain so you "own" them: own your enviromnenbt.
Don\'t Apologize: Women over-apologize.
Do The Smile Test: Put a pencil in your mouth and bite to teach your muscles to smile.
Be Comfortable Physically: Run your hands under cold water so your physically more comfortable: it lowers your body temperature so you don\'t have a sweaty palms.
Power Pose: Stand strong, shoulders back, head up and assume a pose of primal powership: I Am Powerful!
Don\'t Ask Closed-End Questions: Never ask a customer a question they can say no to.
Give Customers a Wow Moment: Do you want to be wowed?
Push Both Options: Demonstrate the value of all your products.
Compliment the Buyer: Make the customer receptive to you.
Steer Toward the Right Product: Lead the customer to the product that is best for them.
Engage: Make conversation and keep the conversation flowing.
Ask Questions: Solve their problem!
I can teach you to be successful in sales: IF you are willing to listen and learn. My international best-selling book The Sales Assassin is available on Amazon:https://www.amazon.com/Sales-Assassin-Master-Your-Black/dp/0996269304