Do You Know How To Sell? 89 Sales Tips to 'Sell It Like Serhant'
I train people to be successful at sales. It doesn't matter what you sell: If you're willing to learn, I can teach you to be successful at sales. Salesman Ryan Serhant agrees. Ryan says he can teach anyone sales: and he's proving it on his new show Bravo show, Sell It Like Serhant. Here are Ryan's top sales tips for sales success by episode. Season 1
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The sale starts with \'Hello\': thEpisode 1: All Bottled Up - Wine salesman who is not comfortable selling
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Upselli: Learn the importance of prioritizing the sale and upselling potential buyers.
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Prioritize: What makes you the most money?
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Show Value: Explain why your product is useful.
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Make a Personal Connection to People: Tell stories, don't just give information.
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Listen for Cues: Stop talking and start listening to what your prospect is saying.
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Ask Questions to keep the sale: Make a sale at every opportunity.
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Visual Cue: Use your product as visual cue.
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Episode 2: Wax On, Wax Off - Waxing salon saleswoman who\'s embarrassed
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Understand: Understand your product.
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Comfort: Always make your client feel comfortable with what you're selling: that's what they're buying into.
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Demonstrate What You Sell: Show how to use the product you're selling.
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Empathize With Clients: Put yourself in their shoes.
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Master All Facets of Job: Learn the facts - everything you can about the prodcut you're selling.
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Soothe, Distract, Comfort, Change Subject, Shock, Assert Value: Use different tactics to sell.
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Sell With Confidence: You're selling to people who want or need your product.
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Turn Your Fear Into Your Fire: Use your fear that holds you down to fire you up to move forward.
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Talk to Strangers: The ability to talk to anyone, about anything, is sales.
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Episode 3: Coming Unhinged - Custom kitchen and cabinet sale
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Hook: A phrase you use in the first 10-30 seconds that convinces your prospect that you know what you're talking about.
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Stories Sell: Tell a story that explains turn.
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Know Your Product: Do your research so you can show that you know your stuff.
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Compliment: Make a connection and start the conversation with a compliment.
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Connect With client: Ask questions to build a relationship.
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Close the Deal: Have pricing and all relevant information and contract with you so when your prospect is ready to buy, you can close the sale.
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Episode 4: In Big Tub-ble - Hot tub sales
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Be Enthusiastic With Your Customers: Make people trust you and be excited about your product.
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Inhabit the Fun That You're Selling: Steve Jobs said it best: People don't know what they want until you show it to them.
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Ask Questions: Learn about your prospect so you can solve their problems.
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Sell the Experience: Your customers want the benefit your product delivers.
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Tell a Story: Make the connection and build a relationship.
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Episode 5: Apartment Rentals: A broker\'s drive
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Ask Questions: Ask clients questions about themselves.
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Don't Pressure People: Its not about one quick deal, it about building a long-term relationship.
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Don't Waste Time: Listen to when the client says no.
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Show Enthusiasm: Be energetic.
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Don't Be Pushy: Be friendly and helpful not aggressive.
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Have Fun & Engage With the Customer: Demonstrate you enjoy your job.
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Don't Chew Gum: It comes across as rude.
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Be Creative: Solve their problem.
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You Need to Be Fully Committed: Be invested in the career you want.
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Don't Be Afraid to Be Selfish In Order to Advance: Otherwise people are going to walk all over you, and you're going to work for all people the rest of your life.
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Live a better life for yourself, so you can live a better life with everyone else. n
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Episode 6: Dress Sales: Hanging by a thread
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Ask 2-3 Introductory Questions: Create a Match Between the Buyer and What They're Buying: Ask questions to find out what they want.
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Help Customers Choose Best Options: Show your expertise.
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Always Start With a Positive: Start with a compliment; address customer's concerns in helping them make the best choice.
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Curate Options: Create the perfect match - stay with the customer and give them limited choices that meet their needs, don't just show them everything.
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Encourage the Sale: Know your product, stay high energy and lead them to a good choice.
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People Purchase Enthusiasm: Show your passion for your product.
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Smile and Make Friends: Make a 120 second friend.
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Don't Pin Too Many Hopes On One Customer: Sometimes you have to know when to move on: speed selling.
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Demonstrate Confidence: Show you are a sales pro with expert knowledge of your product.
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Episode 7: Boy\'s Club: #MomBoss Only woman at a Commercial Real Estate Brokerage
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Power Broker Face: Don't be too nice!
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Show Off Your Experience: Don't be modest.
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Be Powerful and Confident: Believe in yourself, but don't take everything personally. It's business.
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Speak With Conviction: Demonstrate you know your business.
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Don't Use Words of Weakness: Don't say 'um' or 'probably' - bite your cheek or something. Enunciate your words.
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Brag About Your Successes: Sell yourself to your prospect.
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Compliment the Space: Prove you understand how the property can be marketed
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Ask Questions: Show an interest and willingness to learn.
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Think of Best Use: How would you maximize their investment return.
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Don't Overpromise: Manage expectations, under promise and over deliver.
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Turn Negative Thinking Into Positive: Turn an objection around and use it to demonstrate your value.
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Reference Your Company: Show you have a team behind you supporting your work.
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Handle Rejection: Accept, and recover.
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Develop a Social Media Presence and Brand: Target your audience. Show who you are and how awesome you are: don't be all business.
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Be Proud of the Real You: Show who you are and why people should want to work with you.
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Look the Part: People make up their mind about you within the first 5 seconds of meeting you.
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Own Your Space: Take up as much physical space as the men.
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Own Your Compliments: Accept compliments.
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Don't Be Desperate, Be Hungry
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Episode 8: Pore Sales: How to sell scrubs and lotions
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Eye Contact: Make eye contact to connect with your prospect. It makes you the alpha in the relationship and ygain credibility.
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Sales is About Connecting: When you have a wall up, no one can connect with you.
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Provide Product Details: Know the features and benefits that sell your product.
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Don't Say 'I Don't Know or 'Sorry' or 'I Guess': No social crutches when you're uncomfortable or self-concious.
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Stand With Confidence: Don't hide your hands, point your feet ahead.
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Don't Over Apologize: Make eye contact.
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Know Your Product: Understand how your product is made, even if you can't make it yourself.
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Buyers Love Unique Products: People want things they can't make or get easily.
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Demonstrate the Value: Tell prospects why your product is a good deal.
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Show Enthusiasm: Get excited about your product, show confidence in why your product delivers.
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The Sales Starts with Hello: The first contact starts the sales process.
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Own Your Domain: Touch everything in your domain so you "own" them: own your enviromnenbt.
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Don't Apologize: Women over-apologize.
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Do The Smile Test: Put a pencil in your mouth and bite to teach your muscles to smile.
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Be Comfortable Physically: Run your hands under cold water so your physically more comfortable: it lowers your body temperature so you don't have a sweaty palms.
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Power Pose: Stand strong, shoulders back, head up and assume a pose of primal powership: I Am Powerful!
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Don't Ask Closed-End Questions: Never ask a customer a question they can say no to.
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Give Customers a Wow Moment: Do you want to be wowed?
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Push Both Options: Demonstrate the value of all your products.
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Compliment the Buyer: Make the customer receptive to you.
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Steer Toward the Right Product: Lead the customer to the product that is best for them.
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Engage: Make conversation and keep the conversation flowing.
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Ask Questions: Solve their problem!
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I can teach you to be successful in sales: IF you are willing to listen and learn. My international best-selling book The Sales Assassin is available on Amazon:https://www.amazon.com/Sales-Assassin-Master-Your-Black/dp/0996269304
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