Shilpa & Mussirah - shopfloor induction
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PM - checklist opening and closing procedures
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PM - give Shilpa a key
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AM - phorest - rescheduling clients, taking deposits, processing gift cards
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PM - confirmation calls, whats app/text/email if no answer
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AM - taking payments
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PM - replying to WhatsApp and emails - showing the templates
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AM- finding stock to sell
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PM - logging patch tests
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PM - clients profiles - where notes should go, checking previous product/service history
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PM - logins for laptop
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PM - how to use sonos
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PM - what to do when the wifi is down
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AM - where are the retail bags, after care kits
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AM - complete phorest go academy 30-60mins
