Notes For The Boss
Tips for the person in charge
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Everyone rationalizes; including you (we\'re all smart and ethical in our own eyes).
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There are lots of things you don\'t know and lots of people who hope you don\'t find out. Your "open door" doesn\'t keep you in the loop.
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What you allow, you encourage. Bad employees tend to come in pairs: the poor performer and the boss that fails to do what needs to be done.
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Everyone says it can\'t happen here - until it does. No company is immune to bad judgment or weak character.
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When someone tells you an honest but ugly truth say thank you; if you "kill the messenger," you won\'t hear the truth again.
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Doing nothing is doing something; the consequences of inaction are as potent as any action. Make decisions — it\'s your job.
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No matter how many good things you do, you will be judged by your last worst act; resentment lasts much longer than gratitude.
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Don\'t worry about being liked by everyone but be sure you are respected and trusted.
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Being the boss doesn\'t entitle you to be a jerk; treat people the way you want to be treated.
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It\'s all about relationships - dealing with messy and petty personnel issues is an important part of your job since workplace morale and job satisfaction are critical to success.
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